FAQs

 

Delivery time, Shipping & Processing time

All my Art Prints are printed professionally in Wanaka, New Zealand. Any A4 print is sent flat with a rigid backing board. And A3 prints are sent in a rigid cardboard tube.

Shipping chargers for your order will be calculated and displayed at check out.

We ship internationally with NZ Post which include tracking number.

And

Delivery times vary and I cannot guarantee them but it takes around:

NEW ZEALAND: 1-3 business days.

AUSTRALIA: 5-7 business days.

ASIA: 10-12 business days.

CANADA, USA & EUROPE: 15-30 business days.

LATIN AMERICA: 15-30 business days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for any delays that this process might cause.

POD Sites

This information is exclusively for purchases made from this website and does not include any purchases made through Society6, Redbubble or Spoonflower. Please refer directly to each site for information on their shipping costs and time frames.

Do you accept exchanges/returns?

I am happy to accept exchanges (within reasonable time). However any additional postage cost will be at the buyer’s own expense. The art work must be in original condition.

Used, opened, and/or final sale items cannot be returned.

Please contact me if you have any problems with your items. I will gladly resend any damage orders.

Additional non-returnable items:

  • Gift cards

  • Downloadable files

  • Workshops

  • Original Art

  • Custom Art / commissions

Do you take private commissions/licensing?

Yes! I am always happy to discuss any opportunity that comes to me.

Do you offer wholesale?

I sure do! Please contact me at [email protected] if you are interested in being a stockist and I will send you all the information.